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Häufig gestellte Fragen

Taschen und Hüllen

Woher weiß ich, ob mein Laptop in Ihre Tasche passt?
Unsere Laptoptaschen sind in einer Reihe von Größen erhältlich. Oft passen sie für Laptops von 12" bis 17", und viele Taschen können aufgrund ihrer Multi-Fit-Halterung verschiedene Laptopgrößen aufnehmen. Die Maße richten sich nach der Bildschirmgröße Ihres Laptops und sind in den einzelnen Produktbeschreibungen zu finden.

Haben die Laptoptaschen tablet Fächer?
Viele unserer Laptoptaschen verfügen über ein spezielles Fach für Tablets bis zu 12,9", das einen besonderen Schutz während des Transports bietet. Überprüfen Sie die Produktbeschreibung, um sicherzustellen, dass Ihre gewünschte Tasche ein bestimmtes tablet Fach hat.

Sind die Produkte von Targus stoßfest?
Wir entwickeln unsere Taschen und Koffer so, dass sie den ultimativen Standard für den Schutz von Geräten bieten. Viele Taschen von tablet verfügen über einen Fallschutz in Militärqualität. Darüber hinaus sind viele unserer Taschen als Teil unseres SafePort® Air Systems mit einer hochdichten Schaumstoffpolsterung ausgestattet, die Ihren Laptop auch bei plötzlichen Stürzen schützt. Die Taschen sind außerdem mit unserem DOME Shock Dispersion-Schaumstoff ausgestattet, der den Druck von Ihrem Gerät ableitet und Ihren Laptop-Bildschirm schützt. Ihre Geräte sollten mit Vorsicht transportiert werden, aber unsere Schutzsysteme bieten optimale Sicherheit, um Ihre Produkte vor den kleinen Missgeschicken des Lebens zu schützen.

Wie erhalte ich den maximalen Schutz für mein tablet?
Viele unserer Schutzhüllen bieten einen militärischen 4-Fuß-Falltest (MIL-STD 810G)* und die IP54-Zertifizierung** für Staub- und Wasserdichtigkeit. Allerdings bietet unsere Robuste Kollektion bietet jedoch definitiv den maximalen Schutz für Ihr Gerät.

* Von einer unabhängigen Prüfstelle getestet unter Anwendung von MIL-STD-810G, Methode 516.6, Verfahren IV.

** Erfüllt die Schutzstufe 54 für Staub- und Wasserbeständigkeit, wie von einem unabhängigen Labor unter Anwendung der IEC-Norm TBD 60529 geprüft.

Docking-Stationen

Verfügen die Dockingstationen über USB-Anschlüsse?
Ja! Unser USB-Docking-Stationen verfügen über bis zu fünf USB-Anschlüsse, und viele andere Modelle haben drei oder mehr, die USB A-2.0 und 3.0 sowie USB-C aufnehmen können.

Verfügen die Dockingstationen über Laptop-Ladegeräte?
A Docking-Station zur Stromversorgung ermöglicht es Ihnen, Laptops und Peripheriegeräte an einem bequemen Ort aufzuladen.

Können die Dockingstationen als Laptop-Ständer verwendet werden?
Wenn eine Dockingstation mit einem ergonomischen Keildesign ausgestattet ist, kann sie als Laptop-Ständer verwendet werden. Diese sind auch an der auf den Produktfotos gezeigten geriffelten Textur auf der Oberseite zu erkennen.

Zubehör

Welche Arten von Zubehör verkaufen Sie?
In unserer Zubehör-Kollektion finden Sie:

Nutzen Sie unsere Zubehör-Finder um spezifisches Zubehör für Ihr Gerät zu kaufen.

Kompatibilität

Gibt es bestimmte Marken, mit denen Ihre Taschen, Koffer und Accessoires kompatibel sind?
Unsere Laptoptaschen sind für den Transport eines beliebigen Laptops konzipiert, wir bieten aber auch Taschen an, die auf Chromebooks und Dell-Laptops zugeschnitten sind. Die Taschen werden innerhalb eines bestimmten Größenbereichs und nicht für eine bestimmte Marke entworfen.

Unsere Tablet-Hüllen sind für jedes iPad seit dem iPad 2 sowie für bestimmte Modelle von Samsung Galaxy Tab A und Galaxy Tab S4 geeignet.

Mit welchen Marken sind die Docking-Stationen kompatibel?
Unsere Docking-Stationen sind mit den Betriebssystemen Android™, Chrome OS, Linux, Mac OS® und Windows® kompatibel.

Wie kann ich Zubehör finden, das mit meinem spezifischen Gerät kompatibel ist?
Geben Sie den Namen Ihres Geräts auf unserer Zubehör-Finder Werkzeug. Ein Dropdown-Menü enthält unterstützte Modelle Ihres Geräts. Wählen Sie ein Gerätemodell aus, um kompatibles Stromversorgungszubehör, Sichtschutzschirme und Kabelschlösser anzuzeigen.

Woher weiß ich, welches iPad ich habe?
Targus hat eine Seite, auf der Sie herausfinden können, welches Modell Ihr iPad ist. hier. Auf der Rückseite und Unterseite Ihres iPad finden Sie die Modellnummer sowie weitere Informationen. Schlagen Sie Ihre Modellnummer in unserer Referenztabelle nach, um festzustellen, welchen Typ und welche Generation von iPad Sie besitzen. Navigieren Sie dann zu "Nach Gerät kaufen", um Zubehör zu finden, das zu Ihrem iPad passt.

Mein Konto

Benötige ich ein Konto, um ein Targus-Produkt zu kaufen?
Wir haben ein Kontosystem, um Sie besser bedienen zu können. In Ihrem Konto können Sie Ihre Bestellhistorie einsehen und Ihre Adressdaten an einem Ort verwalten. Um ein Konto zu erstellen, klicken Sie auf Mein Konto und wählen Sie dann Konto erstellen. Wenn Sie einen schnelleren Bestellvorgang bevorzugen, können Sie Ihren Einkauf abschließen, ohne ein Konto zu erstellen.

Versand und Rücksendungen

Wohin liefern Sie?
Wenn Sie auf der französischen, deutschen oder spanischen Website kaufen, liefern wir nur an Adressen in diesen Ländern. Wenn Sie Targus-Produkte in Großbritannien kaufen möchten, besuchen Sie uk.Targus.com, oder gehen Sie für andere Länder auf unsereinternationale Seite und wählen Sie Ihr Land aus.

Wie lange dauert der Versand?
Wenn Sie auf Targus.com in Europa bestellen, sollten Ihre Targus-Produkte innerhalb von 3-5 Werktagen bei Ihnen eintreffen. Wir empfehlen unseren Kunden, bis zum 19. Dezember zu bestellen, um die besten Chancen zu haben, dass die Ware rechtzeitig zu Weihnachten bei Ihnen eintrifft. Der Versand ist ab einem Bestellwert von 50 € kostenlos.

Wie kann ich meine Bestellung verfolgen?
Wir versenden unsere Produkte per DPD. Wenn Ihre Bestellung versendet wird, erhalten Sie eine E-Mail mit einem Link zu Ihrem Bestellstatus und Versandinformationen, einschließlich der Sendungsverfolgungsnummer. Wenn Sie Ihre Sendungsverfolgungsnummer zur Hand haben, können Sie den Status Ihrer Lieferung hier überprüfen.

Wie lauten Ihre Rückgabebestimmungen?
Sie können Ihr Produkt innerhalb von 14 Tagen nach Erhalt aus jedem beliebigen Grund zurückgeben - es werden keine Fragen gestellt. Wir erstatten Ihnen die Kosten für das/die Produkt(e), aber Sie müssen unter Umständen die Versandkosten für die Rücksendung bezahlen. Weitere Informationen zu unseren Rückgabebestimmungen finden Siehier.

Garantie

Gibt es für Targus-Produkte eine Garantie?
Wir bieten eine beschränkte lebenslange Garantie auf alle Taschen und Koffer. Sie können über die Anforderungen lesen hier. Sie schützt vor bestimmten Arten von Schäden und spezifischen Teilen, je nach Produkttyp. Wir bieten auch begrenzte Garantien auf technisches Zubehör und Docking-Stationen.

Muss ich mich für die Garantie registrieren?
Sie müssen sich nicht für die Garantie registrieren.

Wie kann ich einen Garantieantrag stellen?
Wenn Sie einen Garantieantrag stellen müssen, wenden Sie sich bitte an Kunden-Support. Wenn Ihr Anspruch unter unsere Garantierichtlinien fällt, erhalten Sie von uns einen Rücksendeaufkleber, mit dem Sie das Produkt und die Quittung an uns senden können. Wir überprüfen das Produkt, ersetzen die fehlerhaften Teile oder liefern ein völlig neues Produkt und senden Ihnen den Ersatzartikel zurück. Erfahren Sie mehr hier.

Kontakt und Support

Wo kann ich eine Frage zu meinem Produkt stellen?
Für allgemeine Fragen zu Produkten empfehlen wir den Online-Antworten-Seite (auf der Website von Targus US) und suchen Sie dort nach Ihrer Frage. Wenn Sie eine spezifische Frage haben, müssen Sie ein Konto erstellen und sich anmelden bei Ihre Frage stellen.

Wie lauten Ihre Kontaktdaten?
Die Kontaktdaten aller Büros in Europa, dem Nahen Osten und Afrika finden Sie auf der Seite Kontaktinformationen.

Alternativ können Sie uns eine E-Mail an general.emea@targus.comschicken .

Umsatzsteuer-Identifikationsnummer NL 805240287B01.

Wie sind Ihre Geschäftszeiten?
Der Targus-Kundendienst ist montags bis freitags von 9.00 bis 17.00 Uhr MEZ geöffnet (9.00 bis 13.00 Uhr an Heiligabend und Silvester, an Weihnachten und Neujahr geschlossen).